Academic Policies and Regulations

All faculty and students are urged to review and understand the University’s Academic Policies and Regulations. This section is intended as a convenient reference for faculty, staff and students. It also serves as a description of the student’s academic rights and responsibilities and as a guarantee of equitable treatment for all students. Some sections may reference other sections of the catalog, when necessary. Each section also concludes with the name of the official or office to contact with questions.

Academic Advising

Academic advising represents a shared relationship between the student and his/her academic or professional advisor and a process of continuous improvement, clarification and evaluation with the aim of assisting the student in achieving his/her goals. Each academic department has established its own system for facilitating advising processes as well as a representative academic program. In addition to following the representative program, students are encouraged to communicate regularly with an advisor to discuss academic matters, to determine progress toward degree completion, and to ensure that prerequisites have been satisfied and other departmental requirements have been met.

Questions: Contact the degree/program department

Professional Advising for Kettering University Online students

In addition to Academic Advising, all KUO students have a Professional Advisor assigned. The Professional Advisor aids the students with general process questions, assures the student is registered in the appropriate courses and aids in any issues related to a student’s successful continuation in Online programs. This includes aid with drop/adds. All academic issues are referred to an Academic Advisor in the appropriate department.

Academic Standing

Provisional Admission

Provisional Admission is a temporary admission status granted on a case-by-case basis that allows students to demonstrate their readiness for graduate work.  A graduate student that has been granted provisional admission will be granted full admission after completion of their first two courses with a grade of 3.0 or better.  Failure to complete the first two courses with a grade of 3.0 or better may result in dismissal from the program.

The criteria for provisional admission are uniquely determined by the departmental admissions committees, and in some cases collateral work may be required from the applicant to confirm their readiness for a specific program.


A graduate student whose cumulative grade point average falls below a 3.0 is automatically placed on academic probation. Probationary status is removed only when a graduate student’s cumulative GPA equals or exceeds the minimum of 3.0 required to earn a Master’s degree.

A graduate student who remains on probation after completing 12 credit hours since being placed on probation may be dismissed from the program. A probationary student whose cumulative GPA falls below 2.5 will automatically be dismissed from the graduate program. Such dismissals may be appeals to the Graduate Academic Review Committee. Advisement regarding the appeal process to return after academic dismissal is provided through the Graduate Office.


A student may be separated from the University if he/she fails to demonstrate progress toward the degree by successfully completing a class within any consecutive two year period.

Appeal Process to Return after Academic Dismissal

After academic dismissal through the Graduate Academic Review process, students may appeal to the Graduate Academic Review Committee for readmission by submitting a letter of appeal to the Graduate Academic Review Committee via the Graduate Office one term prior to the term in which they are seeking re-admittance.

This letter of appeal for re-admittance must state the cause(s) of the student’s academic problems, changes in the student’s situation that may rectify those problems and a proposed plan of action to ensure success in the Graduate Studies Program. Students are readmitted on a probationary status for one term.

Decisions of the Graduate Academic Review Committee are final.

Questions: Contact the Office of Graduate Programs

Active Status

Students are expected to enroll in their first class in the term in which they have been accepted.  If there is a reason this may not occur, the student must have a discussion with their professional advisor. Failure to begin courses within a year of their acceptance term will lead to an enrollment status changed to “inactive”.  As a consequence, the student may need to reapply to the degree program.

Note: that students may also have their status changed to “inactive” if the program of study is suspended for more than two years.  If inactivated, the student will need to contact the registrar’s office to continue in the degree program.


Last Known Date of Attendance Reporting:

Kettering University does not require faculty to take attendance. However, the U.S. Department of Education requires the Financial Aid Office to differentiate students who fail a class because they quit attending from those who fail a class based on merit. Due to the fact that a student could be a financial aid applicant at any point during the academic year, we must collect this information for all students, so that financial aid eligibility can be accurately determined.

The "Last Known Date of Attendance" Reporting Policy is necessary to appropriately assess the financial liability for students, ensure good stewardship of financial aid funds, and limit the financial liability for the university and academic consequences for the student. The amount of Title IV funds earned by a student is based on the amount of time spent in attendance by the student for that term. In addition, this is often useful in arbitrating cases when students believe they completed the process to drop or withdraw from a course.

After the drop/add period each term, a ‘last date of attendance’ notification, or ‘never attended’ notification by a faculty member will result in the automatic assignment of either a WN (withdrawal for non-attendance) grade or an FN (failure for non-attendance) grade by the Registrar’s Office. This will initiate re-evaluation of a student’s financial aid and Federal Title IV aid will be adjusted for those classes.

Student Responsibility

Students are expected to regularly attend classes in which they are enrolled. Students who decide to stop attending courses should immediately withdraw from those course(s) prior to the course withdrawal deadline specified on the academic calendar. Students who do not officially withdraw from a course (or courses) they are not attending may be reported by their instructor as having a last date of attendance. When this happens, the student will remain responsible for any financial liability, less applicable refunds they have incurred associated with the last date of attendance reported, and for any academic consequences associated with the last date of attendance reported and the assignment of the WN or FN grade.

School Responsibility

After the drop/add period each term, a last date of attendance reporting by a faculty member will result in that automatic assignment of either a grade of WN (withdrawal for non-attendance) or FN (failure for non-attendance) by the Registrar’s Office as follows:

  • A grade of WN (withdrawal for non-attendance) will be issued if the last known date of attendance is within the course withdrawal period specified on the academic calendar. A WN grade is treated the same as a W (withdrawal) grade in that it will not affect a student’s term or overall GPA.
  • A grade of FN (failure for non-attendance) will be issued if the last known date of attendance is after the course withdrawal period specified on the academic calendar. An FN grade is treated the same as a failing grade in that it will be included in a students’ term and overall GPA.
  • Once a faculty member has reported a last date of attendance, the student will no longer be able to attend or participate in the class.

KUO Students Last Date of Attendance

The last date of attendance is the last date a graded assignment was submitted Online. Email to professors and other students will not count as notice of the last day of attendance. Only the date a graded assignment was submitted counts as the official last date of attendance for all purposes.

With the "Last Known Date of Attendance Reporting Policy", the assumption is that students who receive an F in a class have received that grade based on merit, and not because they stopping attending.

Questions: Contact the Kettering Global Offices at 1-800-955-4467 ext. 9827.

Auditing a Course

Auditing of Online courses offered through Kettering University Online is not allowed.

Bachelor/Master Program

These options are available only to Kettering University undergraduate students entering the MBA, Operations Management, Engineering or Engineering Management graduate programs.

Kettering University undergraduate students who desire to obtain a master’s degree may elect to complete the Bachelor/Master Program which provides students an opportunity to accelerate the process in which they earn both a bachelor’s degree and a master’s degree. This program is only available to Kettering University undergraduate students and leverages Kettering University’s premier academic programs. Students who are admitted into the Bachelor/Master Program will complete the same total number of Co-op work terms as conventional non-Bachelor/Master undergraduate students.

Option 1: Undergraduate (BS) Thesis

  • Students must apply before graduating (after completing 120 credit hours) or within six (6) years after obtaining their undergraduate degree.
  • The student completes the undergraduate degree, with the traditional undergraduate thesis (BS), and received the bachelor’s degree at the conventional time.
  • Up to eight (8) credits of (500-level) courses known as mezzanine courses, which were completed at the undergraduate level, are also applied to the master’s degree. (Mechanical Engineering capstone courses do not apply.)
  • Forty (40) credits remain to complete the MBA (total of 48 graduate credits) or thirty-two (32) credits remain to complete the master of science degree (total of 40 graduate credits). As an option, four (4) of these credits can be granted for an MS thesis.

Option 2: Graduate Thesis Only: No Undergraduate Thesis

  • Students must apply before starting their undergraduate thesis (i.e., before submitting their PTA).
  • Eight (8) credits granted for the graduate-level thesis, four are applied to the undergraduate degree and four are applied to the graduate degree.
  • The student will not receive the bachelor’s degree until completion of the graduate-level thesis.
  • Up to eight (8) credits of mezzanine level (500-level) courses, which were completed at the undergraduate level, are also applied to the master’s degree.
  • One course (four credits) will be waived in the graduate program.
  • Twenty-eight (28) credits remain to complete the master’s degree (a total of 36 graduate credits).
  • The MS thesis will be a more purely academic thesis driven by the faculty, but must be authorized by the student sponsor.

Grade Requirements

A minimum GPA of 3.0 is required. Students with a GPA below 3.0 may be considered on an individual basis. The degree granting department will determine acceptance.

Other Requirements

  • Both part-time and full-time MBA and MS students may qualify for this program.
  • This program is only available to students who will receive (or have received) a Kettering University bachelor’s degree.

Kettering University Online Option

Students who have completed their undergraduate degree on campus may take their Graduate courses on campus or Online through KUO.

In addition to the standard application, students must formally apply to the program. Contact the Graduate Office  at  ( to obtain an  application for the BS/MBA or BS/MS program.

Computer Requirements for Students

Kettering students are expected to have reliable access to high speed Internet outside of their workplace. The following minimum hardware requirements: a Pentium processor with 512 MB of RAM, a CD/ROM drive, a printer, a color monitor with appropriate graphics card, speaker(s) and appropriate sound card, and a 56K modem, although a broadband internet connection is required for viewing streamed video. Software requirements include a word processing package, a spreadsheet package, a Microsoft PowerPoint viewer, Google Chrome is required for all KUO students. KUO students also require a webcam and microphone for courses. Students in some classes may be required to load software. Administrative computer access may be necessary.

It is expected that you have your own computer and do not use a computer at your place of employment due to frequent limitations related to Firewalls.

Online (KUO)

  • Online video streaming
  • Internet/Web
  • Blackboard (Learning Management System)

KUO Programs are supported by Kettering University’s Online Blackboard™  (Bb) system and require a stable broadband internet connection for test administration.

What to Expect from KUO Courses

Students in the KUO courses  meet the same learning expectations as the On Campus programs.

Some KUO courses are shorter than On Campus but meet the same learning outcomes. Courses run six (6) and eight (8) weeks. Each course in the program consists of standard graduate program coursework which may include coursework, projects, exams, tests, papers, presentations, teamwork or other work – depending on the course and/or professor. You receive grades for each course. There is no difference or designation between on-campus and off-campus students on your diploma or transcripts.

To support your learning, you  have personal access to your professors through telephone, voice mail, e-mail, fax, Internet bulletin boards and/or chat rooms. Online Professors provide 2 office hours each week via a Bb tool, Collaborate, which allows video interaction, white boards and the sharing of files to aid learning. Additional support is available by contacting your Online Professor to make an appointment at a time and day convenient to you both. While KUO courses and the helpdesk are available 24/7, Online Professors are not. Each Professor establishes parameters as to when they are available. All contacts should be made within the Course Message Center and instructors will respond within 24 hours of receiving these messages.

Student who do not get a response from their professor in 24 hours are asked to complete Student Concern Form available in the online classroom in the Student Toolbox. 

Questions: Contact the Kettering Global Office


A certificate represents a specialized area of study within a major area of study.  Certificates appear on a student’s transcript at student declaration, and requirements must be completed at the time of graduation.  A student chooses a certificate with their Professional Advisors.

Question: Contact the Office of the Registrar

Curricula Restrictions

A student may elect no more than four (4) courses numbered below 600-level to count toward their Master’s degree.

Questions: Contact the program advisor

Kettering University Online

Online allows the opportunity for students throughout the world to receive the same quality education they would in an On Campus program from anywhere in high-speed Internet connection is possible. All courses have been developed with the same Program Learning outcomes as those On Campus. Students attend courses via Blackboard (Bb) and are expected to actively participate and meet the standards of learning expected of any Kettering Graduate student. Students attend the Online class throughout the week, meet expectations for assignments, adhere to due dates in the courses and actively participate in discussion boards, team and individual assignments. Student must read resources, view websites, view learning objects and take responsibility for their learning via the Online classroom.

The convenience of Kettering University Online’s format enables students to ‘attend’ class from home, work, a vacation spot, the airport, or any other remote location at which they have access to a computer and high-speed Internet. All assignments and communication are required through Blackboard. Online Professors do not accept assignment via email, FAX or other options.

While each course has specific due dates, students are given the flexibility to complete their degree at their own pace, provided they complete the program within six years. Students may take as many as four (4) courses in a twelve (12) week term or as few as one (1) course per twelve week term. It is also possible to take entire terms off to tend to other responsibilities. Most graduate students take one or two classes per term, which may allow them to complete the program in less than two years. It is expected that most students take a minimum of five (5) courses a year.  It is possible to complete a Master's program in as little as nine (9) months.

Questions: Contact the Office of Graduate Programs for all On Campus Programs
KUO Programs: Kettering Global Offices at 1-800-955-4467 ext. 9827.

E-mail: Notification/Obligation to Read

All students have the privilege of having a Kettering University Google Apps e-mail account. The Kettering e-mail account is one of the official ways Kettering University faculty and staff communicate to students. Students are responsible for required actions conveyed to them through this communication vehicle, whether or not they read the message. Kettering provides each student with unlimited e-mail server storage. Therefore, we strongly recommend that students do not auto forward to another e-mail service provider which may have less storage capacity, fewer features, and may hinder you to reply directly to the original email source.

Due to the proliferation of spam and phishing emails, be advised that you may receive emails that may request personal information such as usernames and passwords. Although it may look authentic, pretending to originate from a legitimate source such as Kettering, do not respond. Immediately delete it recognizing that a legitimate source such as the Kettering IT department would never ask you to provide information such as passwords. Be cautious regarding any unsolicited email as it may contain elements that would prove to be detrimental to your computer.

Questions: Contact Information Technology

Enrollment Status/Verifications

Enrollment verifications may be obtained through the Office of the Registrar. Enrollment verifications confirm a student’s enrollment status (full-time, half-time, less than half-time) and expected graduation date. Listed below are the enrollment statuses at Kettering University:

Enrollment Status

8 or more credits in a 12 week period = Full Time
4-7 credits in a 12 week period = Half Time
1-3 credits or THS3 = Less Than Half Time

Questions: Contact the Office of the Registrar


Course grades are available after each term via Banner Web. Federal law prohibits communication of grades by telephone. Students may access their grade report and/or print a grade report to provide to their company by logging on to Banner Web.

Grade Description Points
A Outstanding 4.0
A- Outstanding 3.7
B+ Satisfactory 3.3
B Satisfactory 3.0
B- Satisfactory 2.7
C+ Less than satisfactory 2.3
C Less than satisfactory 2.0
C- Less than satisfactory 1.7
F Fail 0.0
CR Credit 0.0
FN Failure for non-attendance 0.0
I Incomplete 0.0
W Withdrawal 0.0
WN Withdrawn for non-attendance 0.0

Course Hours and Points Definitions

Quality Points = Grade x Credit Hours
GPA = Quality Points ÷ GPA Hours

Attempted hours (AHRS) – are the sum of the course credit hours for which a student has registered. Attempted hours per term is the basis for determining tuition charges and a measure of the student load.

Credit hour – The Higher Learning Commission, Kettering University’s regional institutional accreditor, requires that the University articulate an institutional policy regarding the awarding of credit.  Kettering’s policy, which is in compliance with the federal definitions regarding the assignment of credit, reflects the current practices of the University.

Federal definitions and regulations regarding the assignment of credit hours appear as follows under Section 600.2 and 600.24(f) of the Higher Education Opportunity Act:

Credit hour: Except as provided in 34 CFR 668.8(k) and (l), a credit hour is an amount of work represented in intended learning outcomes and verified by evidence of student achievement that is an institutionally established equivalency that reasonably approximates not less than ---

1.      One hour of classroom or direct faculty instruction and a minimum of two hours of out of class student work each week for approximately fifteen weeks for one semester or trimester hour of credit, or ten to twelve weeks for one quarter hour of credit, or the equivalent amount of work over a different amount of time; or

2.      At least an equivalent amount of work as required in paragraph (1) of this definition for other academic activities as established by the institution including laboratory work, internships, practica, studio work, and other academic work leading to the award of credit hours.

The University awards four [4] credits for all courses in all graduate (KUO and on-campus) degree programs.  Courses require students to expend 120 hours of effort per term: six-week courses require 20 hours of student work per week; eight-week courses require 15 hours per week; ten-week courses require 12 hours per week.

Kettering University Online [KUO] courses require a considerable amount of class time in the form of discussion board activities, synchronous webinars, or other online interactions, including individual interactions with professors.  Preparation, research, viewing of media, and assignment completion require additional time.

Earned hours (EHRS) – represent work equivalent to that defined for a University credit hour that the student has successfully completed at Kettering University, at another university or by examination. Not all earned hours necessarily apply to the specific degree program being pursued by the student.

Grade Point Average (GPA) – is computed for each term individually and cumulatively. In either case, the weighted GPA is computed by dividing the total quality points earned by the total quality hours accumulated.

GPA hours (GPA-HRS) – are equal to the credit hour value of the course and are awarded only for course work taken at Kettering University. Only course work resulting in GPA hours is used in computing a student’s grade point average (GPA).

Quality Points (QPTS) – are a computational value used to compute a student’s grade point average (GPA). The quality points earned for a given course are equal to the credit hour value of the course multiplied by the numerical equivalent of the letter grade.

Questions: Contact the Office of the Registrar

Withdrawing from Courses

Students may withdraw from courses up to the Sunday  (11:59 pm ET) before the final week of courses. For six week courses this is the Sunday before Week 6 begins and for eight week courses it is the Sunday before Week 8 begins.  All students who withdraw must pay for the course in full. A Withdrawal does not impact the GPA. Students who withdraw after this date may receive an F for the course if they have not met the appropriate passing requirements.

Grade Appeal Process

The course instructor has the authority and obligation to assign appropriate grades in any course. Questions concerning an assigned final grade are to be handled through the grade appeal process. The first level in this process involves contacting the course instructor by email to set an appointment to discuss the grade. If there is an agreement to adjust the grade, the instructor will complete a grade change form to forward to the Kettering Global offices.  If the grade issue cannot be resolved, the student should begin the formal Grade Appeal process. 

The process is initiated by completing a Grade Appeal Form which is available on the Registrars website.  Each student must complete the appeal form and attach any pertinent documentation to support his/her claim. Appeals should be initiated as soon as possible but no later than one term after the grade has been posted. The student’s failure to access grades does not provide an exemption from the time limitation.  This form is sent to the instructor and cc'd to the VP Kettering Global. The course instructor should respond within two (2) weeks of the student’s appeal in writing regarding the request for grade modification.

Students who are not satisfied with the decision of the course instructor to whom they appealed, may subsequently appeal to the Dean of the Department within 30 days of the course instructor's response. The Dean of Department must respond in writing to the student with a copy to the instructor within 30 days of receipt of the appeal. The Dean of the Department will serve as a mediator between the student and the instructor but cannot change a grade.

Students may submit a final appeal to the Dean of the Graduate Department under the following conditions:

  • Final course grades may be appealed only if the student can demonstrate that the grading policy applied to his/her grade does not conform with the stated grading policy of the professor. The absence of a grading policy will be considered reasonable grounds for appeal.
  • The only legitimate grounds for second level appeal are arbitrariness, prejudice, or error, as applied to a specific student.
  • Final appeals are restricted to cases in which the Dean of Graduate Studies disagrees with the course instructor’s decision.

When a final appeal is initiated, the Dean of the Graduate College (or designee) will convene an appeal board comprised of the following members:  one tenured faculty member from the course instructor’s department, chosen by the course instructor; one tenured faculty member from the course instructor’s department, chosen by the Dean of Graduate Studies; one tenured faculty member from outside the course instructor’s department, chosen by the Chair of the Promotion, Tenure and Ethics (PTE) Committee; and the Vice President of Kettering University Online (or designee), who does not vote, but chairs the board and handles all administrative matters.  If the Appeal Board chooses to override the course instructor’s grade, they can only do so by changing the grade to a “P” for passing. The Dean of the Graduate College will provide a written overview of the Appeal Board’s decision to all involved parties.  Appeal Board actions represent a final University decision.

Students who are dismissed or suspended for reasons other than academic should refer to the Student Handbook for appeal procedures.

Questions: Contact the Office of the Registrar

Grade Changes

Grades (except incompletes) reported by an instructor are considered permanent and final. However, requests for a change of grade after an instructor reports final grade will be honored to correct an error in calculating or assigning that grade. To facilitate this process, the instructor will submit to the Registrar a grade change form noting the rationale for the change and what retroactive correction is to be made. This form must be countersigned by the instructor’s department head. Grade changes must be processed within one calendar year (12 months) form the last date of the term in which the course was taken. This includes incomplete grades that have been changed to a grade or have converted to a failing grade. Grade changes are not permitted after a degree has been awarded.

Graduation Requirements

In order for a graduate degree to be awarded and verified by the Office of the Registrar, the following requirements must be satisfied:

  • Successfully complete all prescribed courses within the six (6) year limit. A student who anticipates not meeting the time limit must notify the Graduate Office at least six (6) months prior to the expiration of the six (6) year limit.
  • Achieve a final cumulative grade-point average (GPA) of 3.0 or higher
  • Students must achieve a B or above on their Capstone Course to qualify for Graduation
  • Successful completion of departmental outcome assessment activities. Students in the Department of Business (MBA, MSEM, MSOM degrees) are required to pass their Capstone Course with an A or B to complete their program and be qualified to graduate

Financial Obligations

Diplomas and transcripts are withheld until the student has satisfied all financial obligations with the University.

Final Degree Verification Letter

A final letter is sent to the student when all requirements for graduation are met. Final letters will not be issued until all grades for the graduating term are submitted and posted to the student’s record.


Diplomas are mailed (to graduates who have completed all requirements approximately 6-8 weeks after their graduation date. Diplomas are not considered official proof of graduation. For proof of graduation, students must request an official transcript. Diplomas and transcripts are withheld if the student has outstanding debt with the University.

Degree Completion for Inactive Students with Coursework Remaining

Inactive students who wish to return to Kettering University must contact the Registrar’s Office for assistance. After ensuring there are no outstanding financial obligations to the university, the Registrar will refer such students to the appropriate Academic Department Head or Discipline Chair to develop a plan of study. The final plan will be filed in the departmental office and in the student’s permanent file in the Registrar’s Office. These students will be subject to meeting the requirements for degrees in effect at the time of readmission.


Commencement is the formal ceremony which recognizes and celebrates graduates and graduation candidates. At Kettering University, commencement is held annually at the conclusion of the spring term. Refer to the published academic calendar for the date of commencement. Detailed information including eligibility requirements is available on the Office of the Registrar website.

Questions: Contact the Office of the Registrar

Incomplete Grades

Kettering University Online

Students may receive an Incomplete if they have attempted and submitted 80% of all assignments for the course within the course term. Students cannot make up points earned for Discussion Forums. Students may make up all written assignments and may submit individual versions of team assignments. Students must complete these assignments by the end of the next 12 week course term. For example:

  • Summer Incomplete – All work must be completed by the end of Fall term
  • Fall Incomplete – All work must be completed by end of Winter term
  • Spring Incomplete – All work must be complete by end of Summer term

In special circumstances a student may have their Incomplete Grade completion time extended. This must be approved in writing by the Instructor.

A written agreement must be developed between the instructor and the student to clarify a plan for course completion. The student must initiate this agreement by completing an Incomplete Agreement Form after the Incomplete grade has been issued by the instructor. The form will be filed in the Office of the Registrar as official documentation of the agreement.

Students should note that an incomplete grade does not yet reflect credit in the course.

Students who fail to complete all assignments by the following term will have their Incomplete grade converted to an F.

Registration: Kettering University Online Students

KUO students meet with their Professional Advisor who will facilitate registration for all courses. Students may register for at least two terms at a time.

Students registered for courses will receive an email notification from the Student Accounts Office to their Kettering email account with instructions on how to log into Banner Web to retrieve their official invoice.  This invoice will confirm enrollment and denote the required tuition.  Detailed payment information will be in the email and on the invoice.  Payments can be made online or by mail.

Repeating a Course

A student who receives a failing grade must retake the course if it is required for their program. Both grades will appear on the transcript but only the second grade is used in the computation of the cumulative grade point average. A student may repeat a course only once to improve his/her cumulative grade point average.

Courses taken for undergraduate credit at Kettering University may not be repeated at the graduate level and count towards the graduate program. Furthermore, 500-level courses taken at Kettering University for undergraduate credit may not count as graduate credit except as approved per the Bachelor/Master policy guidelines.

Questions: Contact the Office of the Registrar

Student Complaint Procedures

A complaint is a written or verbal expression of dissatisfaction or formal allegation against the university, its units, its employees (including faculty and staff), and/or its students.

Harassment and Discrimination

For complaints related to harassment or discrimination in the learning or work environment, refer to the Student Life section of the undergraduate catalog, under Student Conduct: Behavioral Standards.

Other Complaints

Currently enrolled students who have a complaint or issue should first try to work out the program informally by discussing it in an honest and constructive manner with those persons most involved with the issue. Many complaints can be resolved when a student makes an effort to honestly communication his/her frustrations or concerns. If a student has a complaint related to a specific course he or she is enrolled in, he/she should first consult with the instructor of the course. If necessary, the student or instructor may consult with the academic department head responsible for the course for guidance on how to best resolve the student’s concern.

For any complaints that the student cannot resolve informally with the parties involved, the student should contact either the Dean of Student (for non-academic-related issues) or the Associate Provost for Academic Affairs (for academic-related issues).

Student Conduct

Academic Misconduct

The mission of Kettering University rests on the premise of intellectual honesty, whether on-campus or off-campus through Online learning. Graduate students are expected to perform ethically under all circumstances. It is the policy of Kettering University to foster the qualities of fairness, openness, and intellectual honesty, and to discourage and punish dishonest behavior in any form.

Academic Terms

Kettering University Online

KUO operates eight starts a year.

Questions: Contact the Office of the Registrar

Transfer Credit

The maximum number of graduate credits for which a person may receive transfer credit is eight (8) credit hours. Credit is considered for transfer for classes with grades of B or better. All requests for transfer credit should be for graduate-level  courses (taken for graduate credit) significantly similar to a specific course within the student’s program.

To apply for transfer credit, the student must complete an Application for Transfer Credit Form and furnish an official transcript from an accredited institution, plus a course description and syllabus. There is a processing fee of $5.00 (U.S.) per credit hour for transfer credit (i.e., the processing fee to transfer a 4-credit course is $20.00).

Note: Programs through the Department of Business have additional transfer credit guidelines. Refer to the individual program sections of this catalog for more information.

Questions: Contact the Graduate Office at for more information.


Course Withdrawals

When circumstances occur whereby a student feels that completion of a course is not possible or in the student’s best interest, the student may request a non-punitive grade of W (Withdrawn) be issued by the Registrar’s Office. Such requests will be accepted and honored during the course withdrawal period specified on the published academic calendar. After the course withdrawal period, the student may not withdraw from the course and is committed to receiving a Kettering University letter grade. A student who wishes to withdraw from a course must submit a written request using the Graduate Program Course Withdrawal Form.  Refunds or reduction of tuition are made according to the published schedule in the graduate catalog.

University Withdrawal

Withdrawing from the University requires a written request to the Office of the Registrar at

Withdrawal due to Armed Forces Active Duty

Students may withdraw from the University and receive a 100% tuition refund upon presenting to the Registrar, the original Armed Forces orders. Non-punitive grades of W will be issued. Should the call come during eighth week or later, in the judgment of the instructor and the student, incompletes may be given with no reimbursement of tuition. Coursework then would be completed per arrangements agreed upon by the instructor and student.

Questions: Contact the Office of the Registrar